Using Government Digital Service principles to improve private sector development

Whilst I am now in the fortunate position to be Managing Director of Triad, which has included involvement in significant Government digital transformation projects, my career also includes many years “client side” working as IT Director for a number of private sector organisations.  As an IT Director, I went through many iterations of methods.  These included LSDM (who remembers that!), Summit-D and several in-house methodologies.  And, of course, when I joined Triad there was a well-established approach that was morphing from a Prince-based style to something rather more Agile.

And then came along Government Digital Services (GDS) with its own emerging approach in 2010.  Over the years, I have tracked carefully GDS’ developments and we at Triad have wholeheartedly embraced the Service Design Manual as a serious body of work that influences the way we deliver.

Such was my fascination with the breadth and depth of the Service Design Manual that I undertook an exercise to look at its applicability within the commercial sector.

The full eBook considers the application of UK Government’s GDS Standard to the world of private sector application and optimising digital service development within those organisations.

As GDS developed a standardised approach for building digital services, which is now widely used across the public sector, the ability to dip in and see other applications private sector side becomes more apparent. Indeed, Triad has assimilated much of the GDS approach into our own approach to delivering great digital products and services.

By looking at the 18 key tenets of the GDS standard and discussing how they can apply to the private sector, and where there might be a case to modify the approach, the opportunities to secure significant benefits start to emerge.

Click here to see my full analysis.

For those who have an appetite for a shorter read, there is one simple conclusion to draw: make a few, logical changes to the principles espoused by GDS and you have a ready-made resource that will serve you well in your quest for robust, incremental development of working software.

If you’d like to discuss the insights, conclusions or digital services development advice covered in this paper please visit or message me on LinkedIn or email me.

Adrian Leer

Managing Director, Triad Group Plc